Lead the revenue cycle, not just work it.

A 10-module on-demand certification for revenue cycle managers, billing supervisors and practice leaders who own the numbers — cash, denials, compliance, teams and the report to the owner.

Self-paced · start anytime10 modules · 57 lessonsHCI-RCL credential

Section 01

Built for the person who owns the numbers.

HCI-RCL is for the leader who signs off on A/R, answers to the owner and holds the team accountable — not for learning the software, but for running the revenue cycle.

ProgramHCI Revenue Cycle Leader

CredentialHCI-RCL

FormatSelf-paced online

ScheduleSelf-paced · start anytime

Duration~30 hrs · 12 weeks recommended

Curriculum10 modules · 57 lessons

Learning styleReading, diagrams & case studies

PracticeKPI calculations & leadership exercises

AssessmentModule quizzes · capstone · final exam

CapstoneMonthly executive report

Access12 months from enrollment

Program fee$495 · teams of 5+ invoiced

Learn on your schedule. Prove it on paper.

Every lesson is available the moment you enroll — there are no live sessions to wait for. To earn HCI-RCL you pass each module quiz at 80%, complete the capstone executive report, and pass the open-book final exam.

Section 02

From doing the work to running the department.

Ten modules that move from the revenue cycle itself, through performance and compliance, to leading people and reporting to owners.

Map the revenue cycle end to end and fix problems where they start.
Calculate and explain Days in A/R, clean claim rate, denial rate and net collection rate.
Set fair productivity and quality standards — and roll them out without losing the team.
Lead denial prevention with root-cause analysis, payer trend reviews and appeal workflows.
Own compliance: the seven elements, audits, overpayments and a speak-up culture.
Manage credentialing, payer relationships and the contract terms that affect cash.
Hire, onboard, coach and hold a revenue cycle team accountable.
Turn KPIs into a financial story an owner can act on — and make the case for resources.

Six leadership competency areas

Revenue cycle fluency

Phases, hand-offs, payer mix and where cash leaks.

Analytics & KPIs

The core formulas, A/R aging, and turning measures into goals.

Compliance & integrity

Program elements, audits, overpayments, HIPAA in the revenue cycle.

Payers & credentialing

Enrollment lifecycle, contracts and payer relationships.

People leadership

Hiring, onboarding, retention, coaching and accountability.

Executive communication

Finance basics, the monthly report and the business case.

Section 03

Learn on your schedule, start to finish.

Start the day you enroll and work at your own pace. Most leaders finish one module a week and the capstone in about 12 weeks.

STEP 01Open the module

Every module is unlocked from day one.

STEP 02Read & work the examples

Diagrams, KPI walk-throughs and case studies.

STEP 03Apply it at work

Leadership exercises using your own numbers.

STEP 04Prove it

Quiz at 80%, then upload the assignment.

Everything available from day one

Every lesson, exercise and quiz opens the moment you register — work ahead or catch up.

Instructor support by email

Replies within 1 business day, plus written feedback on every uploaded assignment.

Templates you keep

KPI workbook, denial worksheet, QA sheet, executive report template.

Select a module to see its lessons and objectives

01The Revenue Cycle Leader's Role4 lessons

The Revenue Cycle End to End
Payer Mix: Medicare, Medicaid, and Commercial Revenue Cycles
Where Leaders Add Value
From Doer to Leader

02KPIs That Drive the Team6 lessons

Why KPIs Matter and How to Choose Them
Speed of Cash - Days in A/R and A/R Aging
Claim Quality - Clean Claim Rate and Denial Rate
Net Collection Rate and Credentialing Turnaround
Turning KPIs Into Team Goals
Case Study and Calculation Practice

03Productivity and Quality Standards6 lessons

Why Standards Matter
Setting Fair Productivity Standards
Role-by-Role Standards
Measuring Quality - Audits and QA Scoring
Rolling Out Standards Fairly
Case Study

04Leading Denial Prevention6 lessons

The Cost of Denials and the Prevention Mindset
Understanding Denials - Categories and Reason Codes
Root-Cause Analysis
Prevention at the Front End and Mid-Cycle
Payer Trend Reviews
Appeal Workflows That Work

05Compliance Leadership6 lessons

Why Compliance Is a Leadership Job
The Seven Elements of a Compliance Program
Documentation and Coding Integrity
Internal Audits and Overpayments
HIPAA in the Revenue Cycle
Payer Audits and a Speak-Up Culture

06Payers, Contracts and Credentialing6 lessons

Why Payers and Credentialing Are Leadership Issues
Credentialing and Enrollment Fundamentals
Managing the Credentialing Lifecycle
Contract Terms That Affect Cash
Managing Payer Relationships
Case Study - The Enrollment Delay

07Hiring, Onboarding and Retention6 lessons

The Real Cost of Turnover
Defining Roles - Job Profiles and Competencies
Hiring Well
The First 90 Days - Onboarding
Keeping Good People
Leading Remote and Hybrid Teams

08Coaching and Accountability6 lessons

Coaching and Accountability Defined
One-on-Ones That Matter
Feedback That Works
Difficult Conversations
Performance Improvement Plans
Accountability Across the Team

09Leading Change and Technology5 lessons

Why Change Is Hard and the Leader's Role
Leading People Through Change
System Transitions
Managing Payer and Regulatory Change
Automation and AI in the Revenue Cycle

10Reporting to Owners and Executives6 lessons

What Owners and Executives Need
Revenue Cycle Finance Basics
Turning Data Into a Financial Story
The Monthly Executive Report
Making the Case for Staffing, Technology and Budget
Presenting and Handling Tough Questions

Section 04

Ten modules. 57 lessons.

Sequential by design: each module unlocks the next once you pass its quiz at 80%.

Section 05

Quizzes, a capstone and an exam.

HCI-RCL is earned, not just completed. All three parts are required.

PART 01 · EVERY MODULE

Module quizzes

10 questions after each module. Score 80% to unlock the next module. Unlimited retakes; your highest score counts, with an explanation shown for every answer.

PART 02 · MODULE 10

Capstone executive report

Build a real monthly executive report: a KPI dashboard, a financial narrative, risks and a business case with ROI — plus a short recorded presentation. Reviewed on four domains; Proficient or better required.

PART 03 · WITHIN 90 DAYS

Final exam

80 questions · 2 hours · 75% to pass. Open book and 100% virtual — taken through your portal account in one timed session. Includes KPI calculations and leadership scenarios. Two retakes included.

Exam blueprint · 80 questions

KPIs & performance analysis20%

Denials & prevention15%

Compliance & privacy15%

Payers, contracts & credentialing12.5%

Leading people & accountability20%

Change, reporting & finance17.5%

Capstone rubric

Your report and presentation are reviewed within 10 business days. You must reach Proficient or better in every domain:

Analytical Rigor

Financial Acumen

Recommendation Quality

Executive Communication

How the exam is monitored

There’s no proctor and no camera. You sign in to your leader portal and start a single timed session that’s tracked from start to submit. Because it’s open book, we recommend printing the KPI reference card before you begin.

Your credential

Add HCI-RCL to your name.

Successful candidates receive a digital certificate and a shareable badge for LinkedIn and their résumé.

Jordan Smith, HCI-RCLHCI Revenue Cycle Leader

What you walk away with

Digital certificate & badge

Issued within 10 business days of passing the exam.

Your capstone report

A real executive report you can present at work the same month.

The leader toolkit

KPI workbook, denial worksheet, QA sheet, coaching guide, report template.

Section 06

One price. Pay once, start today.

$495 covers all 10 modules, the capstone review, the final exam with two retakes, and 12 months of access. No separate materials or certification fee.

INDIVIDUAL ENROLLMENT

$495 per participant

All 10 modules · 57 lessons · self-paced
KPI calculators, case studies & leader templates
Capstone review with written feedback
Final exam + 2 retakes
Digital certificate, badge & 12-month access

How enrollment works

Register now, start once payment clears.

Enter your details

Tell us who’s enrolling and apply a coupon code if you have one — takes about 2 minutes.

Pay securely with Stripe

You’re taken to Stripe’s secure checkout to pay by card. We never see or store your card number.

Get your access code by email

As soon as payment is confirmed, your 12-month access code is emailed to you.

Enrolling 5 or more?

Email training@healthcareinspiredllc.com and we’ll set up your organization’s invoice.

Refund policy

Within 14 daysFull refund if no module has been completed.

After 14 daysNo refund once modules are in progress.

Access12 months from the date of enrollment.

Team invoicesSeats can be reassigned to another leader at no charge.

07 · Ready to enroll?

Register & pay.

Enter your details below, then pay securely by card on Stripe’s checkout page. Your 12-month access code is emailed the moment payment is confirmed.

Secure checkout powered by Stripe — we never see or store your card number.

Your access code is emailed immediately after payment is confirmed.

Full refund within 14 days if no module has been started.

Enrolling 5 or more? Email us for an organization invoice instead.

Registration inquiries

Pricing, coupon codes, team invoicing, general information.

info@healthcareinspiredllc.com

Program & certification questions

Curriculum, the capstone, the final exam, accommodations.

training@healthcareinspiredllc.com

Prefer to call? 479-542-1230